How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
United States: 5-20 Business days
Canada, Europe : 5-20 Business days
Australia, New Zealand : 5-20 Business days
Central & South America : 5-20 Business days
Asia : 5-20 Business days
Africa : 5-20 Business days
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.If you have any other questions, please contact us and we will do our best to help you out.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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This is awesome! Fall is here and I finally got to use it. I swear the ice just popped off my windshield just gesturing this in the general direction of it. Love it!
Used it for the first time this morning - I was in a hurry and didn't even wait for the windshield defroster. Windows were cleared in no time! Great product!
So I bought this with the anticipation of upcoming ice weather but had not had a chance to use it (I live in San Antonio and hadn't had ice to scrape off). Well, I finally got ice on my car windows and got a chance to use it, finally!!! Took little effort to scrape all the ice off and it worked very quickly. My sister is planning to buy one for herself because it worked so well on her car too! Highly recommend this product.
I only got it a couple of weeks ago, but I’ve already put it to use several times and it has met my expectations. I was eager to test it out on a very icy Michigan morning, it was easy to use and did a great job clearing out the ice. In minutes, all the windows were clear. I was pleased to see that it was small enough to fit in the glove compartment. Highly recommended!
So far I am very impressed with this scraper. We are mid-way through winter here in MN and it shows no signs of stopping or chipping. It has proved itself with ice, sleet, snow, and frost which it takes off in nice clean strokes. Handle is nice and comfortable no matter if you are wearing gloves or not.
Compact little scraper. If you’re looking for something with reach, this isn’t it. If you’re looking for something that will fit in the pocket behind the passenger seat, this is it.
Love this ice scraper! It is the best! My husband looked at it and thought I wasted my money on another useless scraper. He used it once on his windshield one icy morning and he was sold! He couldn’t believe how great it worked. So now you have two very happy customers. My only regret is that it doesn’t have a longer handle so I could use it on my SUV!
I don't understand why one ice scraper will work well and another doesn't. This one looks just like my other ones but it works much, much better. It takes the ice right off. Is it sharper? Harder? Magic? I don't get it but I like it.
It gets cold and icy where I live and I go through at least 2 ice scrapers a winter. I need a tough ice scraper that will do the job effectively with not a lot of strain on me. This scraper is a good product. We had one freezing rain that froze solid on the car windows. Got it off fast and easy with this product.
Great ice scraper. Used it a few times and it really tears the ice and melted/refrozen snow up. My teenage daughter still had a hard time scraping the window with it, but she can't scrape it at all with the other ice scrapers we have. I give it 5 stars.