How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
United States: 5-20 Business days
Canada, Europe : 5-20 Business days
Australia, New Zealand : 5-20 Business days
Central & South America : 5-20 Business days
Asia : 5-20 Business days
Africa : 5-20 Business days
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.If you have any other questions, please contact us and we will do our best to help you out.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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My 12 yo daughter is a huge Flash fan and has been begging for a necklace so I got this for her and she loved it. The material Is decent quality for the price and it looks great. Necklace is a bit longer than expected, but my daughter appreciates the length. The pendant is of a nice size, not too big and gaudy which was my fear purchasing online. All in all it looks great, doesn't look fake or costumey. Had a very happy preteen girl.
Item as described. Great quality for the price. I also like how it was shipped quickly. I would recommend to all buyers who want to purchase this item, you would not regret buying this. This is definitely a good buy. I love mine.
I bought this necklace because I am a big HP fan and I love it! It is very cute and dainty and looks like real gold. I have worn it several times now and it still looks brand new and has held up well. I would definitely purchase it again!
I'm really glad I gave this necklace a chance. My niece loves it. The quality is great, very shiny, the chain in as long as a regular necklace. 100% satisfied with my purchase and recommend
Beautiful pendant & nice 18” brass chain. Packaging is very nice. Can’t wait to wear it. Thank you!
My daughter bought this necklace and wears it regularly. She likes the look and it seems to be good quality.
Very nice necklace!! Even nicer in person. High quality. Will make a nice gift!
I’ve this necklace for 3 months now. I love it, I wear it everyday. If you wear it for a long time while sleeping and showering it will get rusty but still is a great necklace.
I love the way it looks and feels, and it’s made well! I recommend it!
Exactly how it looks in the picture! Absolutely love it and beyond happy with this gift!
Love it!!!! The chain is cute and looks good and the pendant 😍😍
Cute pendant necklace! Bought it for my daughter for her birthday and she loved it!
Cute little addition to my daughter's necklace collection. For the price it’s worth it!
Great quality, Perfect length, and very comfortable to wear. ❤️⚡️
A perfect gift, had looked long and hard for this item. Was received with happiness.
Great size! What I expected!!!! Recommend, not too big or too small
It’s beautiful and simple. Love it