(it’s all in the gel)
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
United States: 5-20 Business days
Canada, Europe : 5-20 Business days
Australia, New Zealand : 5-20 Business days
Central & South America : 5-20 Business days
Asia : 5-20 Business days
Africa : 5-20 Business days
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.If you have any other questions, please contact us and we will do our best to help you out.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Husband didn't care for leather recliner and both cracking and rubbing off of color happened over time. Decided to try this repair kit and am happy with results. As other reviewers have mentioned customer support is super! Applying my mixture using a cotton ball slightly dampened with alcohol worked best for me. This is especially true when covering an area that has no cracks but has faded or rubbed off color.
I used this leather repair kit to repair a set of leather stools that were in horrible shape. The product worked great! However, there was not enough product to complete my repair. I think this is an excellent product for small leather repairs. I would love it if the company sold larger tubes of individual colors but as of this writing they do not. I have also have leather chairs to repair. I’m including the before and after photo of one of my stools.
I should have taken a before photo so I could show the difference but I didn’t. We had one big tear in our “pleather” sofa as well as many scratches and small holes. Most were made by our cat walking on the couch and her nails just made little pin holes. The tear was about the size of a quarter and was caused by a bug spray coming in contact with the couch and delaminating it. I have to say, this product does a better job fixing large holes/tears than small. Our couch is chocolate so I used the black. I also did’t need the patch material. Applied one coat, gave about an hour to dry then reapplied. You can’t see the big hole unless you look for it. so much better than before.
This product deserves a review. I was skeptical at first but I was desperate and needed to repair my sectional leather couch. I had a six inch rip from my dogs and it was a huge eye sore. I mixed the paint per the color chart and adjusted a bit to darken tone. The color chart is very easy to follow and accurate. I applied about three coats while allowing drying time in between and am amazed at the results. I’ve had family and friends over and they can’t even tell I’ve repaired it! This product saved me from buying a new sectional. I’ve attached a pic of what the repair looks like, you can still tell but only if your looking for it, the adhesion is very good and it has prevented the rip from spreading. Lovin’ the results!
It looks better than before. I tried and tried to match the color but knew what I was missing was red for my faux leather jacket that was peeling just under the collar. Finally, I decided to try adding red acrylic paint and it didn’t take long before I had almost exactly the color I needed. I will add a couple more layers and hope it doesn’t look too much like a repair. I couldn’t wear it the way it was so I figured I couldn’t ruin it any worse.
I'm really glad I managed to find such a good stuff online
The gel does get the job done if your not expecting magic to happen.
Simply works
This product is great. I use it on leather couches, leather hand bags, leather coats. It brings them back to life and keeps the leather soft and supple.
I was convinced I had to toss my favorite leather cushions because they were flaking and cracking. But I didn't a little research and I decided to try this out and it worked wonders! Yay!!! It just takes a steady hand and patience.
nice product, thanks!
Very easy to use! thanks
Exactly what I needed!!
This worked great! I have a cat that scratches all over my leather sofa. I couldn’t really fix the scratches with this because there are so many, however, you can’t see them anymore! One thing that helped was using an old rag and rubbing the product on in large circular motions. It covered the scratches and blended better than the brush or spatula.
Thanks for it!
It did worked on a genuine leather sofa. On the hunter boots to be honest it doesn't do much.
Just what I need for my upcycling project. thank you!!
It's a pretty simple concept to use. Comes with all the proper tools and lots of colors to mix to make your own seat color. It seemed to be hard to find my seat color but I got it as close as possible. The instructions say it will take a few coats and that's very true I think I got to 3 coats before it was good enough for me.
This product works fine to fix small areas. Will update in a few weeks to how well it holds up.
Very good, i think i will buy again, white one too.
Worked well to fix small crack in my leather car seat and a large tear in my vinyl arm rest. Holding up well after 30 days. Wish the bottle was bigger.
Great! Covered damaged leather nicely. Great follow up and assistance offered by seller.
This leather repair gel worked great for my well-loved leather jacket.
I don’t have anything to compare this to, but I love the results I’ve had with this product.
My leather seats never looked so good without lots of hard work.