No, we care about animals and do not use real leather. All our accessories are made of vegan eco-leather.
Please use a damp cloth and your hands to gently hand-wash it.
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Canada, Europe : 5-20 Business days
Australia, New Zealand : 5-20 Business days
Central & South America : 5-20 Business days
Asia : 5-20 Business days
Africa : 5-20 Business days
*This doesn’t include our 1-3 day processing time.
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.If you have any other questions, please contact us and we will do our best to help you out.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
Durable materials, stylish design - a must-have for pet owners!
No more fumbling with treats and poop bags on walks. Love it!
The convenience offered by this pooch pouch cannot be overstated. With its sturdy metal buckles and fasteners, you don't have to worry about anything breaking during your walks. Its adjustable strap allows me to regulate its length according to my comfort.
Durable, stylish, and perfect for carrying pet essentials on walks. Love it!
Never thought I'd be raving about a fanny pack but here we are! Not only does it look stylish with its black color and brown pocket combination but also serves as an excellent organizer when out walking my pup thanks to its dual compartment design.
I'm extremely impressed by the quality of this waist bag – it's sturdy yet lightweight thanks to premium materials like waterproof Oxford fabric , soft eco-leather, and durable metal alloy. Plus, being able to adjust the strap length means it fits perfectly every time.
endorse
Two separate pockets make organization easy during our walks. Highly recommend.
Can recommend
This dog walking bum bag is an absolute lifesaver! It’s made from high-quality materials ensuring durability even under harsh conditions while maintaining comfort thanks to adjustable strap feature.
This pouch has been a lifesaver for our daily walks. The quality of the materials is fantastic - waterproof Oxford fabric and soft eco-leather that's both durable and comfortable to wear. Plus, the two separate pockets are perfect for keeping everything organized.
Quality materials and practical design make this pouch a dog-walking essential.