with ultra-precision
Do not put the adjustment rings into a dishwasher, however.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
United States: 5-20 Business days
Canada, Europe : 5-20 Business days
Australia, New Zealand : 5-20 Business days
Central & South America : 5-20 Business days
Asia : 5-20 Business days
Africa : 5-20 Business days
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.If you have any other questions, please contact us and we will do our best to help you out.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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My old wooden rolling pin had painted handles and the paint was flaking off so I needed a new pin. I really liked what I learned about these metal ones that you can control the height with the little sliding rings. The sliding rings are a variety of sizes and help keep the thickness of the dough consistent during the rolling process so I don't have to guess whether it's the same anymore.
I’m going to go ahead and give it 5 stars even though I haven’t used it yet. The reason for the 5 stars: – The rings are made of substantial, hard plastic. I was afraid they would be flimsy. They are not. – Other comparable products have 3 rings, this has 4. The 4th lets you make pizza dough (sizes are 1/16″, 1/8″, 1/4″, & 3/8″). – You can’t fill it with water (like another product does) but you can put in refrigerator which will make working with dough better. The stainless steel should hold the cold quite well. – I mostly got it because I make cookies for the grandkids and getting even dough thickness makes baking more consistent (less burned cookies). I think it will be great for that. – Very substantial roller. I expect you can exert substantial pressure on dough when rolling (like when dough may still be cold and a little less pliable than you expected)
I love the rolling pin. It is as long as I will ever need and the rings make rolling to the correct thickness so easy. I like that it can be chilled if you are rolling cookie or pastry dough. It’s easy to put the rings on and take them off for cleaning. This is a great set and excellent price.
I love this rolling pin! It's super convenient for me to make various foods from Pizza, Cookies to Chinese steamed bun(Baozi etc.). It doesn't stick and very good quality! Also, the mat doesn't get moved. The entire set is awesome! Easy to use and easy to clean.
I love this rolling pin! It makes rolling my pie crusts and cookies so easy and they come out perfectly even every single time. The mat is a nice bonus coz it gives me a specific working area and the measurements printed on it are helpful too. I highly recommend it!
Super thing!!! Thank you The rolling pin looks nice and feels heavier than I expected. The height adjustment are exactly what I needed for cookies. Dough doesn't stick to the roller or the mat which is a bonus. The mat sticks will on the granite counter and the measurements are easy to use.
This rolling pin is very sturdy and well made. I love that I can determine the thickness with the rings on the side. The mat is very nice for determining the diameter I need for pizzas and pies. I'm so glad I got this.
Easy to handle and stays cold which is handy for rolling out sugar cookie dough. You can even put it 8n the freezer if you want it really cold when rolling your dough. Rolls the dough out perfectly even with whatever size attachment you use. Makes for perfect cut out sugar cookies. Would buy again.
Quality product. The delivery was super fast, it's the first time that a package goes so fast. Other stores should take an example on you. I recommend this seller.
Great product, really happy with my purchase. I recommend it.
the shipment took a while to arrive but thats understandable due to the COVID-19 global effect. anyways, the box reached me a little damaged but nothing penetrating to the goods. so im happy.. and hopefully will get a good use of this dough roller
Rolling pin is easy to use and sturdy! I love how you can choose the height so you can control the thickness of the dough, so your cookies are always evenly cooked!
I liked it. The parcel arrived quickly, packed well, the track was tracked. Thank you very much to the store.
At first glance it is perfect. Will test it this weekend. Recommend. For this price is perfect.
i am very satisfied with this product. Exactly same like in the picture
Amazing item! All my cookies are the same thickness. Its so easy-to-use and clean. By far the best investment I've ever made!
Item just received today (11 June). Took a while to arrive, but received in good condition. Can’t wait to start using it.
The material is steel, I haven't used it yet but it looks very good quality, the mat is made of silicone and is large. I recommend it.
it's easy to adjust for different thicknesses and is great for getting even dough (very useful!)
The parcel came quickly, the product fully corresponds to the description, thanks to the store, the seller I recommend and will contact more.
product was same as advertised.. Good quality and store did a great job in packaging the items
Good deal for this set with silicone baking mat, adjustable length roller, and thickness adjustment rings. I recently purchase just the mat at the store for $10. So for $5 more, I got this really nice adjustable roller. I like that the mat is silicone. I’ve been replacing all my kitchenware with silicone products. The roller was nice to use when I made dough this past weekend.
I ordered this for my granddaughter to use when rolling out sugar cookies. It was very easy for her to use and all the cookies came out the same thickness. One minor thing she did not like; the flour did not stick to the stainless steel, as easily as the wooded one she is used to using, so sometimes the dough would stick to the pin. We loved the mat that came with it. It completely stuck to the table, which made it easy for her to roll out the dough.
Seems well made and I love that the spacers are a hard plastic and not bendable silicone like most spacers. Dislike how short the rolling pin is and I’m fairly certain the markings will wear off with a few more washes but they’re not super useful anyways since the start arbitrarily at center. Otherwise works for small things like pie but crap for rolling out large pieces of fondant.
I purchased this to use on my pottery and ceramics slab-building and it works perfect. So far the quality has been great and you get a lot for what you pay for. Would purchase again.